1win Responsible Gaming in Kenya

Gambling addiction can affect some people. It’s important to understand the risks that come with gambling too much. Ignoring the signs can lead to losing money and personal problems.

• Losing large amounts of money;
• Hurting relationships with family and friends;
• Mental and emotional problems;
• Trying to win back money lost;
• Spending too much time gambling, neglecting other duties.

If any of these signs appear, it’s crucial to seek help. Gambling should not be a way to make money.

Recognizing problem gambling early can help prevent it from getting worse. Here are some signs to watch for:

• Betting larger amounts of money;
• Borrowing money to gamble;
• Gambling for longer than planned;
• Feeling upset when not able to play casino games or bet;
• Using gambling to avoid personal issues;
• Neglecting responsibilities or relationships because of gambling.

Setting clear limits can help you control the gambling. Here are some tips to stay in charge:

• Set a time limit for each gaming session;
• Decide how much money to spend before starting;
• Never borrow money to gamble;
• Avoid gambling when feeling upset or stressed;
• Try other hobbies besides gambling;
• Take breaks during gambling sessions.

We give you the choice to block yourself from gambling if needed. Contact 1win customer support to block or close the account.

• Permanent Account Closure: If you want to permanently close the account, we will honor the request, and the account cannot be reopened;
• Temporary Account Block: You can choose to lock your account for a break either on the official website or through the 1win app for Android and iOS.

Preventing gambling problems starts with setting limits and controlling time and money spent. Here are some ways to reduce the risk of gambling addiction:

• Keep in mind that gambling should be for entertainment, not for making money;
• Understand that gambling outcomes are random, and no system guarantees a win;
• Track the time and money spent gambling with the 1win bookmaker.
• Do not gamble to solve personal or financial problems;
• Set clear limits on time and money before starting to play.

If you are struggling with gambling addiction you can turn to several groups for support:

• Gambling Therapy: A group that helps people with gambling issues;
• GamCare: Provides support for those dealing with gambling addiction;
• Gamblers Anonymous: A support group for those who struggle with gambling problems.

1win follows strict rules to protect minors from gambling. Age verification at 1win is required during the registration process. Any account found to belong to a minor will be blocked. Our goal is to protect young people from the risks of gambling.